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Patient-Centered Medical Home

In a Patient-Centered Medical Home (PCMH), the foundation for patient care is built upon a partnership between providers, patients, their families, and other caregivers. It is a team-based approach to providing patient care that is proactive and coordinated. Led by a primary care physician, the PCMH care team gets to know the patient and works with them to provide the best care possible. 

Through patient education and engagement, patients become informed and active participants in their own care. Patients are able to contribute in a shared decision-making process that gives them a distinct role in protecting their own health, adopting healthy behaviors, choosing appropriate treatments for episodes of ill health, and learning to manage chronic diseases.

When their doctors participate in a PCMH Program, patients can experience more coordinated care and expanded access to necessary care services, including:

  • 24-hour access to medical staff,
  • A primary care doctor that works with specialists to promote coordination of care and eliminate unnecessary tests, and
  • Consultations with a health team that helps patients set and meet individualized health care goals.

There are several online resources available to assist you in learning more about the Patient-Centered Medical Home:

Patient-Centered Primary Care Collaborative
The leading national coalition dedicated to advancing the patient-centered medical home.

American Academy of Family Physicians
A medical organization representing more than 115,900 family physicians and medical students with a mission to improve the health of patients, families, and communities by serving the needs of members with professionalism and creativity.

National Committee for Quality Assurance
A private, 501(c)(3) not-for-profit organization dedicated to improving health care quality.

Blue Cross Blue Shield of Michigan
A nonprofit mutual insurance company committed to providing affordable, innovative products that improve the care and health of its members.